Privacy Policy at The Adventures of Mr Gerald - a bow tied wearing, writing giraffe living in Norwich, Norfolk UK

I, Caroline Golding, take the protection of your data seriously.

My aim is to provide a personalised and valuable service whilst safeguarding my users’ privacy.
Collecting some personal information is necessary if I am to satisfy the expectations and requirements of my users and I have set out below what I will do with my personal information.
I want you to know that I am not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes.

The Policy

This policy (together with any other documents referred to) sets out the basis on which I will process personal data I collect from you, or that you provide to us, as a result of my use of my Ibsite or services.
It supplements should be read in addition to other terms and conditions that you have agreed to in connection with my use of my Ibsite or my services.
Please read the following carefully to understand my views and practices regarding my personal data and how I will treat it.

It explains how I comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) (pre GDPR enforcement) and the PECR (Privacy and Electronic Communications Regulations).
This policy will explain areas that may affect my privacy and personal details, how I process, collect, manage and store those details and how my rights under the GDPR, DPA & PECR are adhere to.
Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this Ibsite.
Further explanations may be provided for specific pages or features of this Ibsite in order to help you understand how I, this Ibsite and its third parties (if any) interact with you and my computer / device in order to serve it to you.

My contact information is provided if you have any questions.

The DPA & GDPR May 2018

This website complies to the DPA (Data Protection Act 1998) and complies to the GDPR (General Data Protection Regulation) affective from May 2018.

Use of Cookies

This website uses cookies to better the users experience while visiting the website.

When you first visit my website you have the option to allow the use of /saving of cookies on my computer / device or not to continue, I also include details on how to delete Cookies.

Visitors to the Website

When someone visits my website, I use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behave patterns. I do this to find out things such as the number of visitors to the various parts of the site.
This information is only processed in a way which does not identify anyone. If I do want to collect personally identifiable information through my website, I will be up front about this. I will make it clear when I collect personal information and will explain what I intend to do with it.

The software will save a cookie to my computers hard drive in order to track and monitor my engagement and usage of the website, but will not store, save or collect personal information.

Security and Performance

I use a third-party service to help maintain the security and performance of my website. To deliver this service it processes the IP addresses of visitors to the site.

Your Data

I use Third Party vendors to provide software, networking, storage and related technology required to run my website and services.

Contact & Communication With Me

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Ymy personal information is kept private and stored securely until a time it is no longer required or has no use.

Where I have clearly stated and made you aware of the fact, and where you have given my express permission, I may use my details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Referral Forms

In order to receive funding and provide the postal service I need to show my funders (the Arts Council) how the service is working, who it is benefitting and how.
After a years subscription I will send out a short evaluation just to get snapshots of how the club has proved helpful.
By submitting the referral form you will be agreeing to participate in this evaluation.

On completing the form the information will be held until the first dispatch.
After which you will be contacted annually to see if you wish to subscribe for another year.

The Postal Service is totally free but if anyone wishes to make a donation it will be gratefully received, but there is absolutely no obligation to.

I will not sell or share personal data with anyone else.

Descriptions of people’s circumstances is to see who the postal club is reaching and how it is benefitting people, it will summarised and presented to my funders anonymously.
You will not be contacted by a third party.

By submitting this form you will be agreeing to participate in this evaluation.

Paying with Square or Paypal

Where I take payments I do so using Squareup.co.uk or Paypal.co.uk who will take/store your details: Name/Address/Payment card etc to complete your order payment.

We will be able to view this information bar yiur payment card within the Order details and at Square or Paypal account, but will not store payment information ourselves, only using yiur name and address to confirm the payment details against those you supplied when checking out on my website with your order.

We will not transfer these details to another platform, such as my Emailing platform or to 3rd parties, nor use them for other means without first seeking your consent.

When you check out on my website you will supply your information such as Payment and Shipping Address, Name and Email which I will store, these details will be used to process your purchase such as printing a mailing label, receipt etc, and I will not make any further use or transfer this information to another platform or 3rd parties without my prior consent.

We provide a tick box on the checkout page for you to sign up to my Mailing list to receive emails from me, if you chose to select this option I will transfer your details to my Mailing client with a view to contacting you with relevant content, such as Sales/News and alike.

You can opt out of this anytime by selecting the ‘Unsubscribe’ link in the emails I send you.

Email Mailing List & Marketing Messages

I operate an email mailing list program, used to inform subscribers about products, services and/or news I supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The policy’ above.

Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

I use MailChimp as my marketing automation platform.
By submitting my Mailing list Signup form, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

You can opt out of this anytime by selecting the ‘Unsubscribe’ link in the emails I send you.

Disclosure of personal information

I collect contact details via the website for the purposes of providing a service to existing and potential clients, supporters and subscribers. I will never disclose personal details without the consent of the owner. Details are only held for as long as is necessary to fulfil the service request.

The uses that I make of my information

I may use your information for the following purposes:

to operate, manage, develop and promote my organisation, including managing and administering donations and other support actions;
to operate, administer and improve my Ibsite and premises and other aspects of the way in which I conduct my operations;
to protect my organisation from fraud, money-laundering, breach of confidence, theft of proprietary materials and other financial or business crimes;
to comply with my legal and regulatory obligations and bring and defend legal claims;
if you have given my consent, to provide you (by electronic means only) with information about my news, activities, appeals, campaigns and fundraising;
if you have given my consent, to allow selected third parties to contact you about their services or issues which may be of interest to you;
to analyse and better understand the composition and interests of my supporter base.

I may from time to time review information about you held in my systems – including the contents of and other information related to my email and other communications with us – for compliance and business-protection purposes as described above. This may include reviews for the purposes of disclosure of information relevant to litigation and/or reviews of records relevant to internal or external regulatory or criminal investigations. To the extent permitted by applicable law these reviews will be conducted in a reasonable and proportionate way and approved at an appropriate level of management. They may ultimately involve disclosure of my information to governmental agencies and litigation counter-parties as described below. Ymy emails and other communications may also occasionally be accessed by persons other than the member of staff with whom they are exchanged for ordinary management purposes (for example, where necessary when a staff member is out of the office or has left).

I will only process my personal information as necessary so that I can pursue the purposes described above, and then only where I have concluded that my processing does not prejudice you or my privacy in a way that would override my legitimate interest in pursuing those purposes. In exceptional circumstances I may also be required by law to disclose or otherwise process my personal information. I will tell you, when I ask you to provide information about myself, if provision of the requested information is necessary for compliance with a legal obligation or, on the other hand, if it is purely voluntary and there will be no implications if you decline to provide the information. Otherwise you should assume that I need the information for my organisation or compliance purposes (as described above). If you are uncertain as to my need for information that I request from you, please contact the representative asking for the information, or Contact us, with my query.

If I are using your sensitive personal data (including personal data relating to my racial or ethnic origin, political, religious and philosophical beliefs, trade union membership, sexual orientation or health, I will only do so with my explicit consent or, if otherwise, only to the extent permitted by applicable law.

Disclosure and international transfer of my information

I may disclose personal information about you, where reasonably necessary for the various purposes set out above:

to the other members of my organisation;
to my colleagues within the organisation that you represent;
to service providers who host my Ibsite or other information technology systems or otherwise hold or process my information on my behalf, under strict conditions of confidentiality and security;
to a person who takes over my organisation and assets, or relevant parts of them; or
in exceptional circumstances:
to competent regulatory, prosecuting and other governmental agencies, or litigation counter-parties, in any country or territory; or
where I are required by law to disclose.

These disclosures may involve transferring my personal information overseas. If you are dealing with us within the European Economic Area (or the UK, after it has left the European Economic Area), you should be aware that this may include transfers to countries outside the European Economic Area / UK, which do not have similarly strict data privacy laws. In those cases, where I transfer personal data to other members of my organisation or my service providers, I will ensure that my arrangements with them are governed by data transfer agreements, designed to ensure that my personal information is protected, on terms approved for this purpose by the European Commission.

Please Contact me if you would like to know whether any such agreements are in place or, if so, to see a copy.

Retention and deletion of your information

I will delete the information that I hold about you when I no longer need it. For specific information about my record retention policies, please contact me.

Your rights

Access to personal information

Individuals can find out if I hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations.

The regulations provide the following rights for individuals:

The right to be informed – We must tell someone what their data is being used for and by whom.
The right of access – If asked, I must provide a copy of what information I hold about a person.
The right to rectification – If a person advises us that their data held about them is incorrect, I must correct it.
The right to erasure – If a person asks us to remove their data I must do this (within 28 days).
The right to restrict processing – If a person asks us to stop processing their data (i.e. withdraws consent) I must stop processing it further.
The right to data portability – We must be able to provide a copy of my data in a ‘commonly used’ format.
These rights are intended to allow a person to determine where their data is held and what it is used for.

Please make any such request via https://theadventuresofmrgerald.co.uk/contact/

If at any time you feel that I have failed to meet these standards then please either contact us or make a complaint direct to the Information Commissioner using their Ibsite www.ico.org.uk/concerns

Downloads & Media Files

Any downloadable documents, files or media made available on this Ibsite are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.

I accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

External Website Links & Third Parties

Although I only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external links mentioned throughout this website. I encourage you to read the privacy statements on the other website you visit. (External links are clickable text / banner / image links to other website).

Shortened URL’s

URL shortening is a technique used on the website to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

I cannot guarantee or verify the contents of any externally linked website despite my best efforts. Users should therefore note they click on external links at their own risk and I cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

I adopt a Social Media Policy to ensure my business and my staff conduct themselves accordingly online. While I may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. I will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where my website features social sharing buttons, which help share my content directly from my pages to the respective social media platforms. You use social sharing buttons at my own discretion and accept that doing so may publish content to my social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

Any Questions

If you have any questions/comments about privacy, you should contact me.

Changes to this policy

Any changes I make to this privacy statement in the future will be posted to my website (at https://theadventuresofmrgerald.co.uk/privacy-policy/) and also available if you contact me.

Please check back frequently to see any changes.